How good monitoring can help the business

There are many times when I see IT managers not monitoring their user’s services at all or setup a general application and consider the job done. Most of the time, they realise much is missing when they have to report about (recurrent) issues regarding business critical services. Monitoring is not to be considered as a cure solution but as a forecast tool. When planned and configured as such, it’ll help prevent predicable failures and drive capacity planning.

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Statistics from Freebox Revolution into Xymon server

For those who may not know, the “Freebox Revolution” is the 6th release of the access box from the French ADSL/FTTH provider named “Free”. In my case, it provides Internet access via FTTH. The box has a Web management interface from where you can configure and check statistics. The only “sad” news is that it does not provide any SNMP service. The only way to keep a eye on what goes through the ports is to log on the Web interface.

Here’s how I use the Web interface to grab metrics and show them in Xymon.

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